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You have selected setup for the Silhouette Mint™

Please follow the steps below to register your machine, download the software, and access further information and content for your Silhouette Mint™.

Create Account

Your Silhouette account will be created automatically when you register below. Already have an account? Please  before registering.

Silhouette Design Store Preferences

Where to find the Serial Number

The machine serial number should be found on the back of your unit on the right-hand side.

Overview

The Silhouette hardware has a one year limited warranty*. The hardware warranty specifically covers issues relating to the Silhouette machine, power cord and adapter, and/or USB cord. If through the process of supporting a reported issue Silhouette America determines any of these hardware components are faulty within the first year the Silhouette is owned (from the original purchase date and as the machine is registered), Silhouette America can then have any one or all of these components replaced. Hardware issues should be very rare. Generally issues experienced with the Silhouette are related to the software or improper operation. Please contact the Silhouette Support Team as you may have any concerns to further troubleshoot the issue and to confirm the source of the problem.

* This warranty applies to US and Canadian customers only. For warranty information regarding machines purchased in territories outside of the US and Canada, please contact the original retail location of purchase.

Warranty Details

This warranty applies to US and Canada customers. For warranty information regarding tools purchased in territories outside the US and Canada, contact the original retail location of purchase.

LIMITED WARRANTY

Silhouette America, Inc. offers a limited one-year warranty on its electronic cutting tool, including software. If a defect in the cutter appears at any time during the first year after purchase, Silhouette America will repair or replace (at its option) the cutter at no cost to you beyond the cost of shipping the defective product to us. Silhouette America warrants that the electronic cutting tool, when used in accordance with all manufacturer's instructions, will perform substantially in accordance with the accompanying documentation for its intended use during the warranty period. Silhouette America does not warrant that the cutter will perform without interruption or error or that the software will be completely free of bugs. Silhouette America does not warrant consumer replaceable parts, such as blades and cutting mats.

WHO MAKES THIS WARRANTY

The warranty is made by Silhouette America, Inc., 600 North 2000 West, Lindon Tech Center, Building 2, Lindon, UT 84042.

WHO IS COVERED

This warranty extends only to the original purchaser of the product. This warranty is intended for natural persons only and does not extend to any corporation, limited liability company, or commercial entity.

PURCHASE RECEIPT

Ordinarily, you must retain your original purchase receipt in order to obtain warranty service. Silhouette America may require that you submit a copy of your receipt at the time you request warranty service.

WHAT IS COVERED

This warranty covers manufacturing defects only. It includes parts and labor, and the cost of shipping the repaired (or replacement) product from Silhouette America to you.

REPLACEMENT OF CUTTER PARTS

If Silhouette America elects to replace a defective cutter, or any part thereof, the original item becomes Silhouette America's property. Silhouette America may replace the entire cutter or any defective component thereof, at its option. A replacement item may not be new but will be in good working order.

WHERE AND HOW TO OBTAIN WARRANTY SERVICE

US and Canadian customers can obtain warranty service from Silhouette America at the following address. It is your responsibility to contact Silhouette America to obtain a return authorization number and then deliver or ship the defective product to us at your expense, together with a copy of your receipt showing date of purchase and a description of the claimed defect, prior to the expiration of the warranty period.

Silhouette America may accept a written affirmation of purchase in lieu of a purchase receipt in appropriate circumstances. Silhouette America will not accept unsolicited returns without accompany of a return authorization number. To obtain information regarding this warranty, you may contact us by mail, email, or online:

Silhouette America • 600 North 2000 West • Lindon Tech Center, Building 2 • Lindon, UT 84042

Customer Support: support@silhouetteamerica.com

Contact Us: www.silhouetteamerica.com/contact

EXEMPTIONS AND EXCLUSIONS

This warranty does not include damage or defects resulting from misuse, accident, modification, improper maintenance, or any other causes following your purchase of the product. The warranty does not cover consumables such as blades or cutting mats. Use of the Silhouette CAMEO® electronic cutting tool with any other cutting system, or any portion thereof, voids this warranty. Commercial use of the electronic cutting tool also voids this warranty.

TO THE GREATEST EXTENT PERMITTED BY LAW, THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABILITY

THE SOLE REMEDIES AFFORDED UNDER THIS WARRANTY ARE REPAIR, REPLACEMENT, OR, IF REPAIR OR REPLACEMENT IS NOT COMMERCIALLY PRACTICABLE OR CANNOT BE TIMELY MADE, A REFUND OF THE PURCHASE PRICE. IN NO EVENT SHALL THE LIABILITY OF SILHOUETTE AMERICA RELATED TO ANY PRODUCT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

YOUR USE OF SILHOUETTE AMERICA PRODUCTS IS AT YOUR SOLE RISK. SILHOUETTE AMERICA SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR CONSEQUENTIAL, INDIRECT, SPECIAL, OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OF ANY SILHOUETTE AMERICA PRODUCT. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.)

OTHER LEGAL RIGHTS

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

  1. Check Included Items
    The Silhouette Mint™ comes with the items shown in the following list. Check that all the items have been included before starting.
    Silhouette Mint™
    power cord
    USB cord
    stamp kit
    ink
    If you are missing any items listed below, please contact support@silhouetteamerica.com
  2. Connect the Silhouette Mint™
    Connect the Silhouette Mint™ to the power supply and then plug the power cord into an outlet.

    Do NOT connect the USB to your computer yet.
  1. Download the Mint Studio® software
    Click on your computer type below to begin downloading the software: NOTE: If you already have the Mint Studio® software installed from a previous Silhouette machine, it is recommended to update the software to the latest version provided here.
  2. Install the Mint Studio® software
    Once the download is finished, select to RUN the software set up and select the default installation options provided.

    You may launch the software after installation is complete. You may launch the software at any time from the desktop icon created:
  1. Open your Library in the software
    Go to the Library section in the software:

  2. Sign into your Silhouette account in the Library
    When prompted, sign into your Silhouette account to set up your library.

    NOTE: While you do need to be connected to the internet for initial setup, all content in the Silhouette Cloud Library can be accessed and used offline. The Cloud will simply sync your library experience between all devices for content and library structure setup.
  3. Hook up the Silhouette Mint™ to your computer
    Connect the Silhouette to your computer with the included USB cable as shown below:

    As the Silhouette Mint™ is powered on and is hooked up to your computer via USB cable, the free 50 images will automatically be loaded into your library.

    NOTE: If the special free content for the Silhouette Mint™ does not appear, please power off the Silhouette and unplug the USB cord. Leave your Mint Studio® library open. You may then plug the USB cord back into your computer and Silhouette Mint™ machine, and then power on the Silhouette Mint™ again. The software should be prompted to recognize the cutting machine and load your free library content.
  1. Go to the Silhouette Design Store in Mint Studio®
    Go to the Store section in Mint Studio® (found in the upper right-hand corner of the software):

  2. Sign into your Silhouette account in the Silhouette Design Store
    Click on the "Sign In" link in the top right-hand corner of the Store:

  3. Sign up for your FREE 1-Month subscription
    Click on the "Subscribe & Save" link found along the top of the Store:

    Under the "Choose Your Subscription" section, click on "continue":

    Under the "Payment & Billing Info" section, enter your promotion code and click "apply":

    IMPORTANT: Your unique promotion code is provided on a card included with your Mint.

    Once you have completed the sign-up process, you will be signed up for a FREE 1-Month Basic subscription. This provides you with a $25 download credit toward any Silhouette Design Store content. This subscription will be valid for 30 days. All download content is yours to keep, even after the subscription ends.

    Once this promotional subscription ends, you may opt to sign up for a new subscription or continue to download content on a pay-as-you-go basis.
  1. Start using your Silhouette Mint™
    You are now set up and ready to use your Silhouette Mint™!

    There are a number of additional references for you to learn about using your Silhouette machine. You may want to check out the following:

    • Start using your Silhouette Mint™: This handy guide walks you through a number of machine and software features and teaches you how to get the most out of your Silhouette machine. Click here to get your copy now.
    • Silhouette Resource Pages: From Pinterest showing amazing projects, to a YouTube channel with video content, to our own Blog offering new weekly content, we've got your covered with sources of inspiration and tutorials to get the most out of your Silhouette machine.
  2. Get the Silhouette Mint™ User Guide
    For further general information about using your Silhouette Mint™, please download the following guide:

    Silhouette Mint™ User Guide
  3. Get the Mint Studio® User Guide
    For further general information about the Mint Studio® software, please download the following manual:

    Mint Studio® Manual