Flaw in Silhouette Design Store image
An image offered on the Silhouette Design Store is found to have a design flaw.
Reporting a flawed design
If you have discovered a flaw in a design offered on the Silhouette Design Store, please relay the image ID to firstname.lastname@example.org.
Once you have received notification of correction, please do the following to recover a corrected version of the image or images:
Open the Silhouette Studio® program
Open the Library
Locate the image(s) in question
Right-click on the image(s) in question and delete them (one at a time if there are multiple images in question)
Empty the Library's Recycle Bin by right-clicking on the Recycle Bin and opting to empty it
Go to the Silhouette Design Store
Go to the My Account link
Go to My Download History
Click on the order number which contains the image(s)
Click on the image
Enter your account password and click on the Submit button