Flaw in Silhouette Design Store image


Issue Description

An image offered on the Silhouette Design Store is found to have a design flaw.

Reporting a flawed design

If you have discovered a flaw in a design offered on the Silhouette Design Store, please relay the image ID to support@silhouetteamerica.com.

Resolution

Once you have received notification of correction, please do the following to recover a corrected version of the image or images:

Open the Silhouette Studio® program Open the Library Locate the image(s) in question Right-click on the image(s) in question and delete them (one at a time if there are multiple images in question) Empty the Library's Recycle Bin by right-clicking on the Recycle Bin and opting to empty it Go to the Silhouette Design Store Go to the My Account link Go to My Download History Click on the order number which contains the image(s) Click on the image Select Download Enter your account password and click on the Submit button