Cutting mat stuck in Silhouette


Issue Description

The cutting mat is stuck in the Silhouette.

Cause

The Silhouette has been powered off in the middle of a cutting job and the cutting mat remains stuck in the Silhouette after the Silhouette is powered back on.

Resolution

Perform the following steps:

Power on the Silhouette Press Unload If the mat is not fully ejected, repeat the above steps until the mat is fully ejected

You may alternately power off the Silhouette, unlock the roller bar, and manually pull the mat from the machine.