Frequently Asked Questions

Support hours


Silhouette America is open Monday - Friday, 8am - 5pm (Mountain time).

  • Chat support is available during business hours by clicking on the chat icon in the bottom right-hand corner of this web page
  • Email support is available by emailing
  • Website support is available any time from the Frequently Asked Questions section
Did you find this helpful?

Why was this FAQ not helpful? (select all that apply)

( characters remaining)
Note: This information is only collected to improve the quality of our FAQs. This form is not monitored for assistance. If you require assistance, please contact