Frequently Asked Questions

Software Downgrade

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If desired, you may opt to downgrade to the previous version. The previous version of the software also appears on our software download page at https://www.silhouetteamerica.com/software/legacy-software. You can scroll down to find the previous version also available for download. If you have updated and now wish to revert to an earlier version, you can uninstall the current update and then reinstall from the link to the older version as follows:

Mac:

  1. Select the Go menu at the top of the desktop
  2. Select the Applications option
  3. Drag ALL instances of Silhouette Studio to the Trash
    ***NOTE: Removal should not affect the library or license key (if present)***
  4. Empty the Trash
  5. Install the legacy version of Silhouette Studio® from https://www.silhouetteamerica.com/software/legacy-software

Windows:

  1. Go to the Start menu
  2. Open the Control Panel
  3. Select the Programs option
  4. Locate and select "Silhouette Studio"
  5. Click on the Remove or Uninstall option 
    ***NOTE: Removal should not affect the library or license key (if present)***
  6. Once successfully removed, re-start the computer
  7. Install the legacy version of Silhouette Studio® from https://www.silhouetteamerica.com/software/legacy-software
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