Frequently Asked Questions

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Silhouette Studio® updates

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expand_more Installing or Updating Silhouette Software

To install or update the Silhouette Studio software:

  1. Close any instance of the Silhouette Studio software program currently running
  2. Go to the Silhouette Studio download page
  3. Click on the "Download" button
  4. Once downloaded, proceed to run the installation program and follow the on-screen prompts to install the software program
 
expand_more Updating vs. Upgrading

There is a difference between "updating" (which provide updates for the software from version to version) and "upgrading" (which is moving from the basic Standard Edition to any higher level Edition, such as the Designer Edition or Business Edition).

Software updates are provided from time-to-time to enhance certain capabilities and fix bugs. These updates will be applied automatically if you select the "Check for Updates" option in the Silhouette Studio software program.

Software upgrades can be purchased to unlock additional features.

⚠ NOTE: If you are running Silhouette Studio with an upgraded edition, such as the Designer Edition or Business Edition, updating the software will not remove or effect your license key.

chevron_right Downgrading

Older previous versions of the software may be available by clicking on the Download Legacy Versions link.

If needed, you can downgrade to a previous software version as follows:

Mac

  1. Select the Go menu at the top of the desktop
  2. Select the Applications option
  3. Drag ALL instances of Silhouette Studio to the Trash
    ⚠ NOTE: Removal should not affect the library or license key if present
  4. Empty the Trash
  5. Install the needed legacy version of Silhouette Studio

Windows

  1. Go to the Start menu
  2. Open the Control Panel
  3. Select the Programs option
  4. Locate and select "Silhouette Studio"
  5. Click on the Remove or Uninstall option 
    ⚠ NOTE: Removal should not affect the library or license key if present
  6. Once successfully removed, re-start the computer
  7. Install the needed legacy version of Silhouette Studio
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