Frequently Asked Questions

Silhouette America Order Questions & Concerns >> Shipping time for orders placed at

Shipping time for orders placed at

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Shipping time

During non-sales periods, our order processing and fulfillment time is generally 2 - 4 business days from the time of order placement. The actual shipping time thereafter would be based on your location and may range from 1 - 4 business. During sales and promotional periods, order processing and fulfillment times may be increased.

Silhouette America cannot guarentee delivery by a specific date.  Actual ship times are dependant upon the delivery service of the shipping carrier being used.

Order Tracking

While you should receive an automated email confirming once your order is shipped with tracking information, you may also sign into your account and then click on the my account link.  From here you may view any recent order and tracking information (present if your order has been shipped).

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