Frequently Asked Questions

Registering the Silhouette

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Your tool's serial number may be found on the back right-hand side of the unit. 

If you experience concerns with registering your tool, please contact us again with the following information:

  • Your Silhouette account email address
  • Silhouette tool's serial number
  • Date of receipt
  • Store/website name where the Silhouette was purchased
  • Location of the store/website where the Silhouette was purchased

We will then be happy to have the tool registered for you.

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