Frequently Asked Questions

Silhouette Capabilities >> Silhouette Accessories & Materials >> Difference between Gift Cards and Download Cards

Difference between Gift Cards and Download Cards

print

Silhouette America offers two websites where products and services are sold.

The Silhouette America website (this website) offers physical products (including machines and materials) and software upgrades, such as Silhouette Studio edition upgrades. Gift Cards can be purchased for orders placed on the Silhouette America website

The Silhouette Design Store offers digital download content (including designs, fonts, and patterns) for use with the Silhouette Studio software program or other cutting machines. Credit from Download Cards can only be used on this site. Credit from Download Cards cannot be used toward the purchase of subscriptions or products offered on the Silhouette America website.

Click here to purchase a Gift Card.

Gift Cards are valid toward purchases made on the Silhouette America website (this website). Gift Cards are redeemable during checkout in the shopping cart and apply to the order as a form of payment.

To use a Gift Card:

  1. Click "Sign In" in the upper-right hand corner
  2. Sign into your Silhouette account
  3. Add desired items to your shopping cart
  4. Click on the Shopping Cart icon in the upper-right hand corner
  5. Enter the gift card code at the bottom of the cart page
  6. Click on the "apply code" button
  7. Proceed with checkout

The following steps can be taken to view a purchased Gift Card code:

  1. Visit www.silhouetteamerica.com
  2. Click "Sign In" in the upper-right hand corner
  3. Sign into your Silhouette account
  4. Click on your account name in the upper right-hand corner and select "My Account"
  5. Go to the Orders tab
  6. Select the order number for the gift card purchase
  7. Click on the link in the order for your code
  8. Proceed to print as desired

If you are unable to print for any reason, please press CONTROL + F5 to refresh the page and then try to print again. If that is not successful, you may need to attempt to view your gift card code through an alternate web browser (i.e. Chrome, Internet Explorer, FireFox, etc.) and then try printing again.

Did you find this helpful?

Why was this FAQ not helpful? (select all that apply)





( characters remaining)
Note: This information is only collected to improve the quality of our FAQs. This form is not monitored for assistance. If you require assistance, please contact support@silhouetteamerica.com