Frequently Asked Questions

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Design Store - Free Trial Subscription

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A free one-month subscription is provided with the purchase of select machines.



To activate this free trial subscription:

  1. Register your machine
  2. Once registration is completed, log into your Silhouette account on the Silhouette Design Store
  3. You will then be prompted to redeem your free one-month trial subscription

If you have dismissed the Free Trial Subscription option and want to find it again, you can do the following:

  1. Go to the Credits & Subscription section in your Silhouette Design Store Account Settings
  2. Scroll down to the "Subscription" section
  3. Click on the "Claim Free Trial Subscription" button

NOTE: As you redeem your free Trial Subscription, you will be taken through the process of signing up for a subscription. The Trial Subscription period is free. Once the trial period is ended, it will be rolled into a paid Basic Subscription. However, you can end your Trial Subscription at any time during the 30-day trial period.

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