Frequently Asked Questions

Silhouette Troubleshooting >> Silhouette Software Issues >> Silhouette Studio® >> Cutting action stops when computer sleeps (Mac)

Cutting action stops when computer sleeps (Mac)

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The cut job sent to the Silhouette stops when the computer goes to sleep.

The computer going to sleep causes a lapse in the stream of communication.

Perform the following steps:

  1. Close the Silhouette Studio® program
  2. Go to the Applications folder to locate the Silhouette Studio program icon
  3. Right-click and select Get Info
  4. Check the box labeled Prevent App Nap
  5. Re-open the the Silhouette Studio® program
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