Frequently Asked Questions

Club Silhouette provides a free blade (or Mint Stamp Kit) and mat (or Mint Stamp Sheet) shipped to you 3 times per year.

To adjust your club item preferences:

1. Click here and sign in if not already signed in
2. Scroll to the Club Item Selection section
3. Click on the desired items
4. Confirm that the selected blade and cutting mat are compatible with your machine
5. Click on the Update button once finished to save your changes

To update your shipping address or credit card for Club Silhouette:

1. Click here and sign in if not already signed in
2. Scroll to the Shipping Address or Billing Information section
3. If adding a new address or credit card not already on your account click on the Add new option and enter your new information
4. Select the desired address or credit card from the drop-down list
5. Click on the Update button to save your changes

Exclusive design content is offered to Club Silhouette members on the 15th of each month. This content is automatically synced to your account when using the current version of the software and you are connected to the internet.

To access this content, simply open your software Library and navigate to the new free content.

You can alternately download this content directly as follows:

1. Go to your Silhouette Design Store account
2. Locate the exclusive Club content order on your account
   ⚠ NOTE: The Club Silhouette order will be listed as having 10 designs with zero cost total on the 15th of the month
3. Click on the order number link
4. Check the "Select All" box
5. Click on the "Download Selected" button

Club Silhouette points are earned from purchases made at www.silhouetteamerica.com. For every $10 you spend, you will earn 1 point.*

Each point can then be used to take $1 off your next purchase at www.silhouetteamerica.com.

You must be a member of Club Silhouette to earn and redeem points.

* You cannot earn half points. Points are rounded down to the tenth value for each purchase.

To view and redeem your Club Points:

1. Click here and sign in if not already signed in
2. Under Club Silhouette Points, click on "Redeem as Gift Card Code"
3. A code will be generated on screen and will also be emailed to you

You can use this code toward purchases made at www.silhouetteamerica.com. 

To cancel your Club Silhouette membership:

1. Click here and sign in if not already signed in
2. Scroll down and select to end the Club Silhouette service