Frequently Asked Questions

Club Silhouette provides a free blade (or Mint Stamp Kit) and mat (or Mint Stamp Sheet) right to your door 3 times per year.

To adjust your club item preferences:

1. Click here and sign in if not already signed in
2. Scroll to the Club Item Selection section
3. Click on the desired items
4. Confirm that the selected blade and cutting mat are compatible with your machine
5. Click on the Upade button once finished to save your changes

To update your shipping address or credit card for Club Silhouette:

1. Click here and sign in if not already signed in
2. Scroll to the Shipping Address or Billing Information section
3. If adding a new address or credit card not already on your account click on the Add new option and enter your new information
4. Select the desired address or credit card from the drop-down list
5. Click on the Update button to save your changes

Exclusive design content is offered to Club Silhouette members on the 15th of each month. A unique one-time use code will be provided via email.

This code may be redeemed as follows: 

1. Go to www.silhouettedesignstore.com
2. Once signed into your account, hover over the user icon in the upper right-hand corner of the page and select Account Settings
3. Scroll down and select Redeem a Promotional Download Code
4. Enter your code and click on the Apply Code button

Once redeemed, your designs will show up in your software library.

Club Silhouette points are earned from purchases made at www.silhouetteamerica.com. For every $10 you spend, you will earn 1 point.*

Each point can then be used to take $1 off your next purchase at www.silhouetteamerica.com.

You must be a member of Club Silhouette to earn and redeem points.

* You cannot earn half points. Points are rounded down to the tenth value for each purchase.

To view and redeem your Club Points:

1. Click here and sign in if not already signed in
2. Under Club Silhouette Points, click on "Redeem as Gift Card Code"
3. A code will be generated on screen and will also be emailed to you

You can use this code toward purchases made at www.silhouetteamerica.com. 

To cancel your Club Silhouette membership:

1. Go to www.silhouetteamerica.com
2. Once signed in, click on your name in the top-right corner, and select My Account
3. Go to Manage Settings 
4. Select to end the Club Silhouette service